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Privacy Policy.

How we collect, use, and protect your personal information.

Last updated: 23 May 2026

AVL GRID CORP ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect personal information you provide through avlgridcorp.com and any related services. We comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

1. Information we collect

We collect personal information you voluntarily provide when you contact us through our website, email, or phone, including:

  • Full name
  • Email address
  • Phone number
  • Organization or company name
  • Sector (government, LGU, private, education)
  • Project details and any information included in your message

We also automatically collect limited technical data when you visit our site, such as browser type, device, approximate location, referring page, and pages visited, via cookies and analytics tools (see Section 6).

2. How we use your information

We process your personal data for the following legitimate purposes:

  • Responding to your inquiries and providing requested information
  • Preparing project proposals, quotes, or estimates
  • Communicating about our solutions, services, and partnerships
  • Improving our website, services, and user experience
  • Complying with legal and regulatory obligations

We do not use your information for automated decision-making or profiling.

3. Legal basis for processing

We rely on the following lawful bases under RA 10173:

  • Consent — when you voluntarily submit a contact form or email us.
  • Legitimate interest — to respond to your inquiry and improve our services.
  • Contractual necessity — when processing is required to deliver a service you've engaged us for.
  • Legal obligation — when required by Philippine law.

4. How we share your information

We do not sell or rent your personal information. We may share data only with:

  • Service providers we use to operate this website and respond to inquiries (e.g., form processing via Web3Forms, email forwarding via ImprovMX, hosting via Vercel, analytics via Google Analytics). These providers are bound by their own privacy obligations.
  • Legal or regulatory authorities when required by law, court order, or NPC directive.

5. Data retention

We retain inquiry data only for as long as necessary to respond to your message and maintain a record of our communications — typically up to two (2) years from your last interaction. After this period, data is securely deleted unless retention is required by law or a continuing engagement.

6. Cookies and analytics

This site uses cookies and similar technologies to:

  • Remember your preferences and improve site performance
  • Measure traffic and usage patterns through Google Analytics 4 (with IP anonymization enabled)

You may disable cookies via your browser settings. Doing so may affect site functionality.

7. Data security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data, including HTTPS encryption, access controls, and secure cloud infrastructure. However, no system is completely secure, and we cannot guarantee absolute security.

8. Your rights under the Data Privacy Act

As a data subject under RA 10173, you have the right to:

  • Be informed about how your data is processed
  • Access your personal data
  • Correct inaccurate or outdated information
  • Object to processing
  • Request deletion or blocking of your data
  • Lodge a complaint with the National Privacy Commission
  • Data portability — receive a copy of your data in a structured format
  • Be indemnified for damages due to inaccurate, false, or unlawfully obtained personal data

To exercise these rights, contact us using the details below.

9. Children's privacy

Our services are not directed to children under 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a child, contact us and we will delete it promptly.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated through the website.

11. Contact us

For privacy-related questions, requests, or complaints, contact our Data Protection Officer:

You may also lodge a complaint directly with the National Privacy Commission (NPC).